Tess Tettelin – Medium

Tess Tettelin

Is there such a thing as reality?

Let me take you on a thought experiment

Oct 19, 2021

Is there such a thing as reality?

Oct 19, 2021

How to write error messages like a bot 😎

I’m sure I’m not the only one who absolutely LOVES that little backspace button on my keyboard. Honestly, I don’t know how often I’ve…

Mar 11, 2021

How to write error messages like a bot 😎

Mar 11, 2021

The complete guide to Conversation Design terminology

Intents, expressions, NLP, context, entities, values,… So much to learn, so much you don’t understand — yet. 😉 In this article, I will…

Feb 5, 2021

The complete guide to Conversation Design terminology

Feb 5, 2021

Creating the best, most effective chatbot welcome message to engage your users from the start

As a famous rapper once said: You only get one shot, do not miss your chance to blow, this opportunity comes once in a lifetime! And the…

Jan 27, 2021

Creating the best, most effective chatbot welcome message to engage your users from the start

Jan 27, 2021

Is a sigh just a sigh? The AI answer is no.

Us humans are a remarkable breed, don’t you think? For example, our brains can recognize over 24 emotions in just one simple sigh — a…

Jan 22, 2021

Is a sigh just a sigh? The AI answer is no.

Jan 22, 2021

How to create a buttonless bot

Does your chatbot live in Facebook Messenger? If so, it might stop working properly because of Facebook’s most recent API updates.

Dec 2, 2020

How to create a buttonless bot

Dec 2, 2020

How to build a chatbot in just 10 steps.

With 44% of consumers preferring to interact with a chatbot over a human, one thing’s for sure: chatbots are here to stay. But how do you…

Nov 16, 2020

How to build a chatbot in just 10 steps.

Nov 16, 2020

How to design your chatbot’s personality (+ free download!)

This is the second in a series of articles on conversation design and bot building. If you haven’t read Part 1: Conversation Designers…

Oct 23, 2020

How to design your chatbot’s personality (+ free download!)

Oct 23, 2020

Conversation Designers: who are they and what do they do?

Conversation Designers will make up the next wave of digital jobs and just like you, I didn’t really know they existed until I became one…

Oct 14, 2020

Conversation Designers: who are they and what do they do?

Oct 14, 2020

Artists I discovered at OFFF 2017

If you work in the creative industry, you’ve probably heard of OFFF. And if you haven’t, you should keep reading because this creative…

Jun 6, 2020

Artists I discovered at OFFF 2017

Jun 6, 2020

Tess Tettelin

Tess Tettelin

Conversation Design Lead at Sinch. Writing about technology, human behaviour and anything else that crosses my mind.

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