Tess TettelinIs there such a thing as reality?Let me take you on a thought experimentOct 19, 2021Oct 19, 2021
Tess TettelinHow to write error messages like a bot 😎I’m sure I’m not the only one who absolutely LOVES that little backspace button on my keyboard. Honestly, I don’t know how often I’ve…Mar 11, 2021Mar 11, 2021
Tess TettelinThe complete guide to Conversation Design terminologyIntents, expressions, NLP, context, entities, values,… So much to learn, so much you don’t understand — yet. 😉 In this article, I will…Feb 5, 2021Feb 5, 2021
Tess TettelinCreating the best, most effective chatbot welcome message to engage your users from the startAs a famous rapper once said: You only get one shot, do not miss your chance to blow, this opportunity comes once in a lifetime! And the…Jan 27, 2021Jan 27, 2021
Tess TettelinIs a sigh just a sigh? The AI answer is no.Us humans are a remarkable breed, don’t you think? For example, our brains can recognize over 24 emotions in just one simple sigh — a…Jan 22, 20211Jan 22, 20211
Tess TettelinHow to create a buttonless botDoes your chatbot live in Facebook Messenger? If so, it might stop working properly because of Facebook’s most recent API updates.Dec 2, 2020Dec 2, 2020
Tess TettelinHow to build a chatbot in just 10 steps.With 44% of consumers preferring to interact with a chatbot over a human, one thing’s for sure: chatbots are here to stay. But how do you…Nov 16, 20202Nov 16, 20202
Tess TettelinHow to design your chatbot’s personality (+ free download!)This is the second in a series of articles on conversation design and bot building. If you haven’t read Part 1: Conversation Designers…Oct 23, 2020Oct 23, 2020
Tess TettelinConversation Designers: who are they and what do they do?Conversation Designers will make up the next wave of digital jobs and just like you, I didn’t really know they existed until I became one…Oct 14, 2020Oct 14, 2020
Tess TettelinArtists I discovered at OFFF 2017If you work in the creative industry, you’ve probably heard of OFFF. And if you haven’t, you should keep reading because this creative…Jun 6, 2020Jun 6, 2020