Tess TettelinIs there such a thing as reality?Let me take you on a thought experiment7 min read·Oct 19, 2021----
Tess TettelinHow to write error messages like a bot 😎I’m sure I’m not the only one who absolutely LOVES that little backspace button on my keyboard. Honestly, I don’t know how often I’ve…6 min read·Mar 11, 2021----
Tess TettelinThe complete guide to Conversation Design terminologyIntents, expressions, NLP, context, entities, values,… So much to learn, so much you don’t understand — yet. 😉 In this article, I will…·10 min read·Feb 5, 2021----
Tess TettelinCreating the best, most effective chatbot welcome message to engage your users from the startAs a famous rapper once said: You only get one shot, do not miss your chance to blow, this opportunity comes once in a lifetime! And the…5 min read·Jan 27, 2021----
Tess TettelinIs a sigh just a sigh? The AI answer is no.Us humans are a remarkable breed, don’t you think? For example, our brains can recognize over 24 emotions in just one simple sigh — a…3 min read·Jan 22, 2021--1--1
Tess TettelinHow to create a buttonless botDoes your chatbot live in Facebook Messenger? If so, it might stop working properly because of Facebook’s most recent API updates.4 min read·Dec 2, 2020----
Tess TettelinHow to build a chatbot in just 10 steps.With 44% of consumers preferring to interact with a chatbot over a human, one thing’s for sure: chatbots are here to stay. But how do you…7 min read·Nov 16, 2020--2--2
Tess TettelinHow to design your chatbot’s personality (+ free download!)This is the second in a series of articles on conversation design and bot building. If you haven’t read Part 1: Conversation Designers…7 min read·Oct 23, 2020----
Tess TettelinConversation Designers: who are they and what do they do?Conversation Designers will make up the next wave of digital jobs and just like you, I didn’t really know they existed until I became one…5 min read·Oct 14, 2020----
Tess TettelinArtists I discovered at OFFF 2017If you work in the creative industry, you’ve probably heard of OFFF. And if you haven’t, you should keep reading because this creative…5 min read·Jun 6, 2020----