The complete guide to Conversation Design terminology
Everything you need to know to speak like a bot
10 min readFeb 5, 2021
Intents, expressions, NLP, context, entities, values,… So much to learn, so much you don’t understand — yet. In this article, I will explain to you the most important terminology in plain English, so you too can learn how to speak chatbot fluently.
Let’s go!
Artificial intelligence (AI)
Artificial intelligence is an extensive field, one I couldn’t dream of covering in…